(3 min read)

As a property owner, it’s important to understand the way your property operates in order to assess the services you need to maintain compliance and maintain the property. A great property owner will be knowledgeable of the ins and outs of their property in order to maximize their profit potential. A commercial property in disrepair often reflects neglect from the owner and will not attract high-quality tenants.

In order to maintain commercial properties that are desirable and fully leased, a facilities management company is a worthwhile investment. Hiring a company to manage your facilities relieves stress, headache and task overwhelm so the owner can focus on other incoming producing activities. Facilities management companies offer both hard and soft management services. Let’s look at the differences between hard and soft facilities management services.

Hard Services are related to the maintenance of the property itself. The physical structure and related infrastructure is often known as “hard services.”

  • Physical structure
  • Plumbing
  • Electrical
  • HVAC
  • Mechanical equipment
  • Fire protection system
  • Any installed heavy equipment
  • Parking lot

Soft Services include anything unrelated to the physical construction of the building or the parking lot.

  • Cleaning
  • Landscaping
  • Catering or vending
  • Pest control
  • Mail management
  • Trash management
  • Security systems
  • Decorations in common areas


Hard services focus on the structure, machine and asset side of the business. Is the property in good working order? Soft services focus more on the people side of the business. Is the property clean and pleasant?

In searching for a qualified facilities management provider, it’s important to know in advance what services you need. There are hard services that are required by law in order to keep a commercial property in safe, clean and good working order. As a result, those hard services will need regular inspection to maintain and mitigate risk in advance. While issues come up from time to time, the goal of facilities management is to prevent major surprises. In the same way that car owners take care of their vehicles with regular oil changes and other maintenance in order to protect their investment from a serious issue down the road, property owners take care of their business investment. Planned maintenance helps to avoid a preventable emergency.


Why do I need facilities management?

Facilities management services are a necessary expense to keep your property in good working order. Hiring a competent facilities management team can increase your productivity as a business owner because your focus can be growing your business.  Additionally, lower cost of operations is possible with a qualified facilities management team. They are able to streamline processes as well as save you time and money along the way.

Facilities management companies are uniquely equipped with qualified professionals to handle the specific tasks required with property maintenance and upkeep. They are experts in facilities management and can reduce the need for costly repairs.


Weaver Realty provides expert facilities management services. Our skilled engineering staff and 24/7 service ensures that our work is efficient and professional. Our customer service is excellent. Call us today at 904-733-0039 to work with us.